Diamond Club

The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. Enhance your vacation by selecting a Diamond Club™ room category and enjoy amenities such as our Butler Service.

Our highly trained butlers will take care of the details that will free you to enjoy your ultimate vacation.

With Diamond Club™, you'll receive the following upgrades:

• Butler service
• Preferred room locations
• Private pool for Diamond Club™ guests
• Nightly turndown service
• Preferential reservations in à la carte restaurants 
• Exclusive beach area with dedicated bar and waiter service 
• Distinctive wrist bracelet  
• Personalized check-in and check-out at the lounge
• Early check-in and late check-out (subject to availability) 
• Diamond Club™ Lounge private access 
• Selected premium drinks menu available in lounge (some restrictions apply)
• Daily continental breakfast service in lounge
• Evening hors d'oeuvres and afternoon snacks including decadent desserts in lounge  
• Upgraded room service menu  
• Selection of pillows from The Royal Spa pillow menu
• Upgraded robes and slippers in room  
• Exclusive discounts on spa treatments and services (some restrictions apply)
• Selection of in-suite liquors (one bottle per week)
• Hydrotherapy for one hour per day (based on availability) 
• Upgraded minibar restocked daily (according to consumption)
• Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (inc. alcoholic beverages) menu included

Diamond Club Butler Services

• General hotel information and assistance
• Packing and unpacking of luggage
• Ironing (one set of clothing)
• Polishing and shoe cleaning
• Ice delivery
• Preparation of Jacuzzi (upgraded room categories)
• Escort to the restaurant (upgraded room categories)
• Organizing special occasions (birthdays, anniversaries etc.)
• Assistance with restaurant reservations
• Laundry pick-up (service charge applies)